To return or exchange an item:

• Contact Client Services within 30 days of receipt at +44 (0)20 7823 0100
• Request a Return Authorisation Number which will be emailed to you.

Please be aware that personalised creations cannot be returned.

For further information on the terms, conditions and methods of return and exchange, please consult the Return Policy or contact us Elizabeth Gage Client Services at +44 (0)20 7823 0100